Your order — step by step
From your first enquiry to goods arriving at your port — here is exactly how every order with Nexus Global Exim works.
Enquiry & requirements
Send us your product requirements — product name, quantity, destination port, and Incoterm (CIF or FOB). You can use our enquiry form, email, or WhatsApp. We confirm receipt the same day.
Price quotation — within 24 hours
We send a detailed Proforma Invoice with CIF or FOB pricing, product specifications, packaging details, payment terms, and validity. All pricing is transparent — no hidden charges.
Sample shipment for first-time buyers
For first-time buyers, we offer a trial or sample shipment before bulk commitment. You verify the quality, grade, and packaging firsthand before placing a full order.
Order confirmation & payment
Once agreed, you confirm the order and payment mode — T/T bank transfer, Letter of Credit (LC), or DP. Advance payment secures your production slot and delivery timeline.
Quality check, packaging & documentation
Product is quality-checked, packed per your specifications, and photographed. All export documents are prepared — Spices Board cert, Phytosanitary cert, lab reports, COO, and shipping bill.
Shipment from India
Goods are loaded at Mundra Port or Nhava Sheva (JNPT), Mumbai. You receive the Bill of Lading, complete document set, and tracking details within 48 hours of loading.
Delivery & follow-up
Goods arrive at your destination port. We follow up to confirm receipt and address any questions. For repeat orders, we keep your specifications on file for faster future processing.